Our commitment to privacy
NEXGEN Developments respects the privacy of people and organisations using our platform. This notice explains how we collect, use, share, retain, and protect personal information when you use NEXGEN services.
We aim to process personal information lawfully and responsibly, including in line with the Protection of Personal Information Act 4 of 2013 (POPIA), where it applies.
Information we collect
The information we collect depends on the service you use and the details you choose to provide.
- Account and contact information, such as your name, email address, mobile number, company details, and role.
- Marketplace information, such as listings, part requests, quotations, preferences, enquiry messages, and communications with us.
- Technical and usage information generated when you use our website or services, such as device, browser, log, and security information.
How we use information
We use personal information only where it is reasonably necessary for the service, a lawful business purpose, compliance with legal obligations, or with your consent where required.
- Create and administer accounts, support platform access, and secure our services.
- Route enquiries, facilitate quote and listing workflows, and communicate service-related updates.
- Review listings, prevent fraud or misuse, improve the platform, and meet legal or regulatory obligations.
- Send marketing communications only where permitted; you can opt out of those messages at any time.
When we share information
We do not sell personal information. We may share information with suppliers or service providers when needed to handle an enquiry or deliver a requested service, and with trusted providers that help us operate the platform.
We may also disclose information where required by law, to protect the rights and safety of NEXGEN or others, or in connection with a business transaction. Recipients must only use the information for the purpose for which it was shared, subject to applicable law and contractual safeguards where appropriate.
Retention and security
We retain information only for as long as reasonably necessary for the purposes in this notice, to maintain records, resolve disputes, and meet legal obligations. Retention periods may vary by service and record type.
We use reasonable technical and organisational measures to protect information. No online system can be guaranteed completely secure, so please use strong credentials and notify us promptly of suspected unauthorised account activity.
Your choices and rights
Subject to applicable law, you may ask to access, correct, update, or delete personal information that we hold about you, object to certain processing, or withdraw consent where processing is based on consent. Some requests may be limited where we must retain information or have another lawful basis to continue processing it.
To make a request or raise a privacy concern, contact us through the NEXGEN contact page. You may also have the right to complain to the South African Information Regulator.
Changes to this notice
We may update this Privacy Notice as our services or legal requirements change. The latest version and its effective date will always appear on this page.